e.g. PP Init Required Press the far left purple key until you see "PP INIT" on the screen, press the function key next to it, wait for the terminal to display "Accepted" BB Card undefined BC Currency details cannot be found BD Customer account is missing This occurs when the data being output from PC-Direct missing the Customer Account number BE Customer BSB These codes are also returned by the CardGate Internet and LEMOTO Services. this contact form
If printing continues to fail after resetting the paper roll please call0800 EFTPOS (0800 338 767), option 2 for Technical Support. T6 ACCOUNT ERROR TL Operator TXN limit exceeded TQL70 NO NET POLL Carrier is being received from the NAC, however the NAC is not polling. If you continue to receive a transmission error please call 0800 EFTPOS (0800 338 767), option 2 for Technical Support. Then attempt a manual Logon and try the transaction again. http://www.cardgate.net/documentation/bankresponsecodes.shtml
V9 UNABLE TO PROCESS W6 NOT SUPPORTED X1 LINK FAIL DIAL ERR The connection to the card issuing bank has failed. If all above options fail, restart your router by switching off and on at the wall and attempt another Manual Logon. Teh transaction will be reversed if needed.
Optional: Reboot the router. The terminal will process and display 'Accepted on screen, press the green Enter button and your Logon receipt will print. Do not use a fallback voucher.55 Invalid PIN entered.61 Cardholder has exceeded the maximum daily withdrawal limit on their card.Another form of payment (cash, cheque) is required. Declined 51 Code Code Description Response Text 00 Transaction approved Approved! 01 Phone card issuer PLEASE CALL ISSUER 03 Phone the Authorisation Referral Centre ERROR - S/E NUMBER 05 Credit transaction is not allowed
This could be due to a telecommunications error, or the bank is currently unable to process transactions. Pc Eftpos Error Codes Can I receive eStatements for my Merchant Service? Try a different port on the router. More Bonuses Please check all cables are in the correct place.
A4 LINK FAIL DIAL ERR The acquiring bank is currently unavailable. Eftpos Error Codes Westpac I have received a declined code How do I process a refund? If your terminal is still not functioning correctly, or you have a different error message to those listed here then please call us on 0800 EFTPOS (0800 338 767) or submit Chip Malfunction Check to make sure you are inserting the chip card the right way (chip should be visible on top and go into the terminal), restart your terminal by switching
A6 SERVER BUSY A8 INVALID AMOUNT A9 INVALID CARD NUMBER AA INVALID CARD NUMBER The Card Number is invalid AB INVALID EXPIRY DATE Invalid Expiry Date AC CARD EXPIRED Card has If multiple cards are failing with this error message then please call0800 EFTPOS (0800 338 767), option 2 for Technical Support. Anz Eftpos Error Codes Email Us Home Payment Solutions Shop Terminals News Blog About Contact Careers Sitemap Terms News 28th Aug, 2015 Who will you wear your daffodil for? Cba Eftpos Error Codes N0 CSC not provided - credit transaction is not allowed DO NOT HONOUR N7 Decline for CVV2 failure (for Visa cards only) DO NOT HONOUR Q5 Already settled - can't settle
Load Params Required Press the menu button, scroll through the menu until you see 'Load Parameters', select 'Load Parameters'. weblink T1 CARD UNSUPPORTED The acquiring bank is rejecting the transaction as it doesn't accept this type of card. If you continue to receive a transmission error please call 0800 EFTPOS (0800 338 767), option 2 for Technical Support. Not Printing Check that the thermal paper is seated correctly under the printer lid. Commonwealth Bank Eftpos Machine Manual
Transmission Error (Dial up) Logon to attempt replication of the error (See above) Reboot the terminal by turning it off and on Check the phone line is plugged into the back BL MD5 checksum does not match BM Merchant not found Occurs when the specified Anchor Account cannot be found in the Merchant Table BN MerchantID is missing or invalid BO Merchants Line filters can affect the terminal please try connecting the terminal without the filter in place. navigate here If you do not receive an 'Accepted' message please see Transmission Error Troubleshooting.
These codes are returned in field 039 of the Record Of Transaction from the CardGate Payment Gateway. Nab Eftpos Error Codes Suncorp Bank (Suncorp-Metway Ltd ABN 66 010 831 722) is only liable for the banking products or services it provides and not the products and services of the other companies in Transmission Error (IP) Logon to attempt replication of the error. (See above) Reboot the terminal by turning it off and on.
This could be because the card number or card series has been revoked or the number was simply miskeyed. 19 RETRY TRANSACTION The transaction has not been processed.Retry the transaction. 21 Creating new record. As such a Reversal has been presented to the acquiring bank to remove the transaction and try again. http://strongboxlinux.com/error-codes/eftpos-transaction-error-codes.php A5 PINPAD OFFLINE The secure hardware encryption device is currently offline.
CA Invalid payment type Payment type not "13" (Debit) or "50" (Credit) CB Invalid account number Invalid Anchor account number or account number not found in database CP CPAT error MI Check that the line the terminal is using is live. Communication lines are down.Merchant ServicesExisting Merchants FAQs I have a receipt which was approved, but I haven’t been paid for the purchase. Follow @anchorsystems
Please note: this will stop other devices using the internet during this time Swap the IP cable if possible. TQL90 CARRIER LOST Carrier is not being received from the NAC. Is there a broadband cable plugged into the 10baseT/ETH port? This error is the same as communications error "X2 NO NET POLL" TQL80 NO HOST RESP The system did not receive a response to a message sent to the bank host.
Z3 Transaction amount is greater than authorised AMOUNT TOO LARGE Note 1COMMLINK groups the following responses under the generic "05" response 12 - Invalid transaction 13 - Invalid amount 30 - My terminal shows “settlement failure already settled” but there is no Summary. Do not use a fallback voucher.91 The issuing bank is not available. More FAQs Email This Page Print Contact Us13 11 75BSB: 484-799SuncorpInsuranceBankingSuperOnline TermsLegal informationPrivacySecurityAccessibilityCareersSitemap© Copyright Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882.Products and services
XX INVALID EXPIRY XY Invalid response code Y3 UNABLE TO PROCESS ZZ WAITING TO BE PROCESSES BY PINPAD Immutable PageCommentsInfoAttachments More Actions: Raw Text Print View Render as Docbook Delete Cache If the paper is around the wrong way,the paper will feed out but not display print as the paper is backwards. If multiple cards are failing with this error message, then please call0800 EFTPOS (0800 338 767), option 2 for Technical Support. The only way to do this is to unplug the phone line from the terminal and check you have a dial tone when connected to a phone.
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